SIA
Annual Report FY 1998



Director's View

Staff and Associates



Overview

Administration

National Collections Program

Institutional History Division

Technical Services Division

Archives Division

Holdings Use

Outreach and Public Programs

Professional Activities



Appendices

A: SIA Organizational Chart for FY98

B: Volume of Holdings Summary

C: Chart of Volume Growth

D: Sources of Holdings

E: Records Center Services

F: Reference Service Statistics

G: Exhibition Loans (Outgoing)

H: "Research in Progress" Lecture Series

I: Publications of OSIA Staff & Associates

J: Publications Using OSIA Holdings

List of Abbreviations



Return to

Smithsonian Institution

Smithsonian Institution Archives

Archives Division

Institutional History Division

National Collections Program

APPENDIX F: Reference Service Statistics

Reference Service from 1 October 1997
through 30 September 1998
CategorySINon-SITotal
Researcher Daily Visits6553871042
Telephone Inquiries/Responses239616855
E-mail Inquiries/Responses63560623
Mail Inquiries/Responses78383461
Subtotal Service Transactions103519462981
Charge-outs1045109
Items Provided to Study416341228285
Pages of Copy Provided131551309226247
Subtotal Service Items174221721934641
Grand Total (Transactions and Items)184571916537622



Reference Service Transactions, Comparison for
Fiscal Years 1978-1998
Fiscal Year SI Non-SITotal Change (%)
1978 318 539 857 n/a
1979 319 502 821 -4.38%
1980 279 502 781 -5.12%
1981 343 613 956 18.31%
1982 341 439 780 -22.56%
1983 595 531 1126 30.73%
1984 761 586 1347 16.41%
1985 902 951185327.31%
1986 745 775 1520 -21.91%
1987 745 793 1538 1.17%
1988 830 780 1610 4.47%
1989 743 6811424 -13.06%
1990 562 654 1216 -17.11%
1991 695 889 1584 23.23%
1992 843 1023 1866 15.11%
1993 981 1030 2011 7.21%
1994 1030 958 1988 -1.16%
1995 1160 810 1970 -0.91%
1996 1032 1377 2409 18.22%
1997 1153 1529 2682 10.18%
1998 1035 1946 2981 11.12%

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